Lean Six Sigma Matters
📋 Project Management

Project Management — Delivering Results
on Time, Every Time

Project management skills are essential for Lean Six Sigma to deliver results. Scope definition, cost estimation, resource planning, timelines, and risk management — these disciplines ensure that improvement projects translate into sustained business outcomes.

The Five Phases of Project Management

Projects are typically progressed through five sequential stages. This staged approach reduces surprises, improves resource allocation, and maintains stakeholder alignment throughout the project lifecycle.

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Initiating

Define the project purpose, scope, and high-level objectives. Identify key stakeholders and obtain authorisation to proceed.

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Planning

Develop the detailed project plan — scope, schedule, budget, resources, risks, and communication plan.

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Executing

Carry out the work defined in the project plan. Direct and manage the team, procure resources, and deliver outputs.

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Monitoring & Controlling

Track progress against plan, manage changes, identify and resolve issues, and report status to stakeholders.

Closing

Formally complete the project. Obtain sign-off, document lessons learned, release resources, and celebrate success.

The Project Charter — Your LSS Contract

The project charter is the single most important document in a Lean Six Sigma project. It defines the problem, scope, objectives, team, and timeline — and serves as the formal agreement between the project team and the sponsor. Every LSS project should start with a completed, approved charter.

Business Case

Why does this project matter?

Describe the financial or strategic impact of the problem. Link the project to organisational goals. Quantify the cost of the current situation where possible.

Problem Statement

What is the specific problem?

State the problem clearly — what is wrong, where it occurs, when it was first observed, and the magnitude of the impact. Avoid solutions or causes at this stage.

Goal Statement

What does success look like?

Define the target in measurable terms. Use SMART criteria — Specific, Measurable, Achievable, Relevant, Time-bound. Example: "Reduce invoice processing errors by X% by [date]."

Scope

What is in and out of scope?

Define the process boundaries (start and end points). Explicitly list what is out of scope to prevent scope creep and manage stakeholder expectations.

Team

Who is responsible?

Name the Project Sponsor, Green Belt / Black Belt lead, team members, and process owner. Define roles and expected time commitment from each person.

Timeline & Milestones

When will each phase be complete?

Set target completion dates for each DMAIC phase — Define, Measure, Analyse, Improve, Control. A typical Green Belt project runs 3–6 months end to end.

PMBOK Knowledge Areas

The Project Management Body of Knowledge (PMBOK), published by PMI, defines ten knowledge areas that cover every aspect of professional project management. These complement the DMAIC framework in LSS projects.

🎯 Integration Management

Coordinates all project management processes and activities. Includes the project charter, project plan, and change control.

📐 Scope Management

Defines and controls what is and is not included in the project. Prevents scope creep — one of the most common causes of project failure.

⏱️ Schedule Management

Plans, develops, manages, and controls the project timeline. Includes activity sequencing, duration estimating, and critical path analysis.

💰 Cost Management

Plans, estimates, budgets, and controls project costs to complete the project within the approved budget.

✅ Quality Management

Ensures the project and its deliverables meet the defined quality standards. Closely aligned with Lean Six Sigma tools and methods.

👥 Resource Management

Identifies, acquires, and manages the team and physical resources needed to complete the project successfully.

📢 Communications Management

Plans and manages timely, accurate communication between all stakeholders throughout the project lifecycle.

⚠️ Risk Management

Identifies, analyses, and responds to project risks. Closely linked to FMEA in LSS projects — both are proactive risk management tools.

🤝 Stakeholder Management

Identifies all project stakeholders and manages their engagement, expectations, and influence throughout the project.

Reference: PMBOK Overview PDF →  |  PMBOK 3rd Edition PDF →

Traditional vs Agile Project Management

Agile project management allows stages to overlap and evolve, with teams working closely with customers and stakeholders to clarify requirements as the project progresses. This is particularly suited to software, digital, and fast-track projects where requirements are not fully known at the outset.

Traditional (Waterfall)

Sequential phases, fixed scope, detailed upfront planning

  • All requirements defined before work begins
  • Each phase completed before the next starts
  • Changes are controlled and costly to implement
  • Suited to stable, well-understood requirements
  • Delivery at end of project lifecycle
  • Strong documentation and audit trail
  • Ideal for manufacturing, construction, regulated industries

Agile

Iterative sprints, evolving scope, continuous customer collaboration

  • Requirements emerge and evolve throughout the project
  • Work delivered in short iterations (sprints)
  • Changes welcomed and incorporated rapidly
  • Suited to uncertain, complex, or fast-changing requirements
  • Working deliverables produced throughout
  • Face-to-face communication over documentation
  • Ideal for software, digital, and innovation projects

Scrum — The Most Widely Used Agile Framework

Scrum organises work into fixed-length iterations called Sprints (typically 1–4 weeks). Three key roles, five events, and three artefacts define the framework.

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Product Owner

Owns the product backlog, prioritises work based on business value, and represents the customer's needs to the development team.

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Scrum Master

Facilitates the Scrum process, removes impediments, coaches the team, and protects the team from external interference.

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Development Team

A self-organising, cross-functional team that delivers a potentially shippable product increment at the end of each Sprint.

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Product Backlog

An ordered list of everything needed in the product — user stories, features, bugs. The single source of work for the team.

Sprint

A time-boxed iteration (1–4 weeks) during which the team completes a set of backlog items and delivers a working increment.

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Kanban Board

A visual tool showing work items in columns: To Do → In Progress → Done. Used in both Scrum and standalone Lean projects.

Further reading: KanbanFlow — Lean Project Management Tool →  |  Agile, Kanban, Scrum & Beyond — Complete Guide →

Project Management Resources

Need Help Managing Your Improvement Projects?

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