Information we collect
When you use our contact or feedback forms, we collect the information you choose to provide, such as your name, email address, organization, training program, service interests, request details, and feedback. Our hosting provider may also record standard technical information such as IP address, browser type, and access time in server logs.
How we use your information
- To respond to training, consulting, course, or AI-support inquiries.
- To organize inquiries and follow-up activity in our customer relationship management system.
- To review participant feedback and improve our services.
- To protect the forms and website from spam, misuse, and security threats.
We do not sell personal information or use form submissions for unrelated marketing.
Feedback publication
Feedback remains private unless you explicitly approve publication on the feedback form. Before publishing feedback that identifies you, we will confirm how your name may appear. Your email address will not be displayed.
Storage, sharing, and retention
Form submissions are delivered privately through our website hosting and email providers. Contact inquiries are also stored in our customer relationship management system so we can respond and manage appropriate follow-up. Information may be shared with those service providers only as needed to operate the website, deliver messages, and maintain our inquiry records. We retain submissions only as long as reasonably necessary to respond, improve our services, maintain appropriate business records, or meet legal obligations.
Your choices
You may ask us to correct or delete information you submitted by using the contact form. We may need to retain limited information where required for security, legal, or recordkeeping purposes.
External links
Our website links to independent organizations and video providers. Their privacy practices are governed by their own policies.
Updates
We may revise this notice as the website or our practices change. The effective date above shows the latest revision.